When I reset network settings it is fixed for a few days and comes back. I have a 2019 Subaru Outback and an iPhone 11 Pro Max, and have never had an issue with CarPlay until last month. Here’s a look inside the Ascent and all the features that Subaru offers on it. Apple’s CarPlay and Google’s Android Auto are two systems that can be installed on pretty much any car out there as long as the right aftermarket head unit is used. To start the conversation again, simply ask a new question. Same. But just like a wonky computer, a reboot usually brings it back to proper operation. when I brought up the issue to the dealership they told me they had to follow Subaru steps towards solving it. I can see from your post that you're having issues with maintaining a connection to CarPlay its your iPhone XS. I can’t use my original cable because the 11 Pro Maxes did not come with a USB cable they came with a fast charging cable. It appears to disconnect randomly and with no discernible pattern. All the issues except for the random disconnections were solved with software updates. On the vehicle side of the equation, many automakers have included an option to disable Apple CarPlay… on the car’s interface just fine, but I just can’t open any apps on the car’s interface using the new iPhone 12 Pro Max, only sound goes through. Normally have the problem on my evening drive home from work, but usually not to work. Essentially, Apple CarPlay is a simplified version of your phone. CarlosP1228, Oct 29, 2018 12:30 PM in response to fabian37. All with iPhone X and latest iOS. MY18 Limited that is 1 week old has been having problems since day 1 with CarPlay randomly disconnecting from my iPhone X (on current iOS11). 22 Affected Products Vehicles MAKE MODEL YEAR SUBARU ASCENT 2019-2020 SUBARU BRZ […] Anyone know what this is? Some other perks you can use with Apple CarPlay include Audiobooks and Podcasts. When I bought my 2019 Ascent in Jan/2019 I had many issues with Apple CarPlay, but the worst part was that it would randomly disconnect. In response to imwhtim. Wireless pairing and hands-free smartphone operation allow for safe and easy connection to your favorite apps and content. I found that turning Bluetooth off allows Carplay to work without any problems using iphone Xs. Or if your car supports wireless CarPlay, go to Settings > General > CarPlay, tap Available cars, and then select your car. CarPlay itself works without problem even when charging stops, not even a single hiccup or stutter in video/audio. Most of the tech, including eyesight is iffy at best. yaddayadda said: I have a 2019 and running into Carplay issues. The only problem is CarPlay stays greyed out. Based on what I was seeing on this like, it makes it sound like if I have a starlink system which I believe I do, that it’s easy to upgrade to CarPlay: Subaru Apple CarPlay: Everything You Need to Know Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. The car is in the shop to address the multiple issues discussed above in addition to a intermittent un-paring of any phone that is pared to the unit. Ensure that you are near the CarPlay area and that your car is fully compatible with the CarPlay. Try to start your car and see that Siri is enabled (otherwise the CarPlay may give issues). Apple CarPlay is a great addition to modern cars, but not everyone will find the option attractive. It is running on iOS 13.4.1. I plug in the cord and the phone starts charging. CarPlay with iTunes playing music will pause, Freeze stop playing and in my 2019 Subaru Outback will lock up the entire head unit display. Wireless Apple CarPlay Supported - 2019 Subaru Ascent. Most of the time when it does work, it will randomly disconnect from CarPlay. I tried everything, using original Apple cables, 3rd party cables, long cables, short … fabian37, Random disconnection Carplay from Subaru xv 2018, User profile for user: Tested on iPhone 11 Pro, XR and 8. The navigation system is terribly clunky so I would mostly like CarPlay for the google/Apple Maps and for Spotify as my main music source. 22 Affected Products Vehicles MAKE MODEL YEAR SUBARU ASCENT 2019-2020 SUBARU … Discuss the the feature Apple has released in cars, CarPlay! If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. If you have a factory-installed CarPlay unit and you see your make and year below, then yes! I have a 2019 Subaru Outback and an iPhone 11 Pro Max, and have never had an issue with CarPlay until last month. The newly released update should help Apple users run CarPlay in portrait mode. Available on all new Subaru models, Apple CarPlay is the best way to connect your Apple iPhone to your Subaru STARLINK system. Here’s a look inside the Ascent and all the features that Subaru offers on it. Usually after about 10 minutes of driving. Does anyone know the solution? I went through much of the same, regarding the 'solutions' that didn't work. If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. The navigation system is terribly clunky so I would mostly like CarPlay for the google/Apple Maps and for Spotify as my main music source. The Subaru Ascent is the new SUV with third-row seating from Subaru. Anyone have a suggestion? If we unplug the phone and plug back in it will usually reconnect, but then a few minutes later it will disconnect again. CarPlay is a smarter, safer way to use your iPhone while you drive. Welcome to Apple Support Communities. Has anyone else had a problem with CarPlay constantly disconnecting that they've been able to solve? If needed, install firmware updates. Also have the issue with the Apple Car Play disconnecting intermittently, but mine happens with Apple or Star link and appears to be an issue with the USB connectivity rather than the head unit, firmware, USB cables or phones. Go to Settings > General > CarPlay, and tap Forget This Car. Now, the standard adaptive cruise control features lane-centering capability, individual tire-pressure monitoring, and a rear-seat reminder to check for the kiddos if you opened the door before you turned the car on. In response to CarlosP1228. SUBARU STARLINK ® Multimedia. 31 Posts #29 • 7 mo ago. You can hear the directions start over my Bluetooth speaker, but the map is not coming up on the display screen like it should and did before. Note, dealer replaced entire stereo unit 2 weeks after possession. New genuine Apple cable (order through and shipped from Apple). When I have Apple Carplay Issues; usually something on your list fixes it. @UGCspawn Had this same issue - I've had a couple of cars with Carplay and this is the only one that disables the USB ports (other than charging) when phone plugged in. NHTSA ID Number: 10168573 Manufacturer Communication Number: 15-220-18R Summary This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. The updated Subaru Starlink works much better than the older version, and Apple CarPlay improves customer satisfaction in the new 2020 Subaru … Same here. 1; 2; Next. If you are still having this issue, this may mean that there is an issue with your car’s stereos system. The Subaru Ascent is the new SUV with third-row seating from Subaru. We cover the latest CarPlay news and announcements, new CarPlay Apps on the App Store, to covering firmware updates and new hardware releases from manufactures and aftermarket head-units. I have something similar but only issue with charging. You can get directions, make calls, send and receive messages, and enjoy your favorite music. Apple CarPlay is the smarter, safer way to use your iPhone in your Subaru. Don't enable Airplane Mode from Control Center. If you are experiencing this issue, hopefully this is a fix that works for you as well. One question many buyers might have about this new SUV is whether or not it comes with Apple CarPlay included. the experience is frustrating. 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